Reputation & Review Management

Google Reviews by Year Dr. Doherty

Promote Your Practice, Get More Positive Reviews & Control Your Online Reputation

  1. Monitor Your Online Reviews Across 70+ Sites
  2. Review Your Reputation Marketing Report Card – An easy to understand Review Report Card that helps you track and understand your online performance.  This allows you to take control of your online reputation by revealing the sites where you need reviews the most.
  3. Receive New Review Alerts - We monitor your profile every day and notify you when any review is detected, both positive and negative on one of 70+ review sites across your online profiles on the internet.
  4. Receive Personalized / Smart Review Links  - Review Link integrates your existing patient feedback surveys and intelligently routes happy patients online to write reviews. We give you a personalized Review Link that can be given to any patient. Our Review Link technology determines which review site is most important for you and your practice. Our most successful customers incorporate their Review Link in all types of patient communication. You can print your Review Link on your appointment cards, business cards, website, letters, and emails.
  5. Implement Text Reviews - Make it easy for patients to leave reviews in moments when your care is top of mind. Take advantage of the convenience of mobile devices, and invite them to text their reviews while they are in your office. Text reviews use our Review Link technology to send positive reviews to the sites that matter most.
  6. Add Reviews Directly to Your Website - Showcase your best reviews on your own website. You have full control over which reviews are displayed on your custom review feed. We will work with your webmaster for easy Implementation.
  7. Improve Your Namespace - Patients search by specialty, city, neighborhood, etc. There are dozens of ways they can search for your practice, and your profile can appear from one of 70+ different review sites, not just Google. We will help optimize your profiles across all your review sites for increased SEO visibility.

MD Internet Marketing’s President Logan Pence was published in the December 2020 Issue of Plastic and Reconstructive Surgery Journal of the American Society of Plastic Surgeons. Read the article.

Remove Negative Online Reviews

A few negative reviews, scattered across multiple platforms, can quickly tarnish a cosmetic surgeon’s credibility, ultimately costing tens of thousands of dollars in lost revenue. A doctor’s online reputation is often the first thing potential patients see.

Reputation management refers to the proactive process of monitoring, influencing, and shaping the perception and reputation of your brand. It involves strategies aimed at maintaining a positive image, addressing negative feedback, and showcasing the strengths and values of the surgeons and the aesthetic practice. Reputation management is crucial for your practice because it directly impacts your credibility, trustworthiness, and overall success. In today's digital world, potential patients often research and evaluate professionals online before making decisions. A positive online reputation helps build trust, attract new clients or patients, and differentiate you from competitors. By actively managing your reputation, you can address and mitigate negative feedback or misinformation, respond to client or patient concerns, and highlight your expertise and quality of service. It allows you to shape the narrative surrounding your practice, enhance your online visibility, and cultivate a positive brand image. Ultimately, reputation management enables you to build and maintain strong relationships with your audience, instilling confidence and fostering long-term loyalty.

MD Internet Marketing helps plastic surgery practices leverage positive online reviews to enhance their brand image and attract more customers through several strategies. We utilize online review platforms and reputation management tools to monitor and collect positive reviews. These reviews are then strategically showcased on the business's website, social media profiles, and relevant online directories to build trust and credibility. MD Internet Marketing also implements strategies to encourage satisfied customers to leave reviews, such as personalized follow-ups via text and email review request campaigns. By maximizing the visibility and impact of positive reviews, MD Internet Marketing helps small businesses create a strong online reputation, attract new customers, and differentiate themselves in a competitive market.

Taking a proactive approach to the practice’s online reputation can help prevent negative patient experiences by establishing a strong foundation and being prepared for potential issues. By actively monitoring online conversations and mentions, addressing customer or client concerns promptly, and consistently delivering high-quality products or services, you can mitigate negative experiences before they escalate. Building positive relationships with your patients, engaging in transparent communication, and maintaining a strong online presence also contribute to a positive reputation. Additionally, having a negative review plan in place, including protocols for handling 1-star reviews, allows you to respond swiftly and effectively, minimizing the impact of any potential reputation issues.

Some key strategies for building and maintaining a strong and positive online reputation include claiming your listing, creating a professional online presence, providing great patient experiences, engaging with your audience, encouraging positive reviews and testimonials, practicing transparency and authenticity, addressing conflicts proactively, and staying updated with online trends and best practices. These strategies help establish credibility, foster trust, and build a positive image online, which is essential for attracting and retaining patients and differentiating yourself from competitors.

With their specialized knowledge in online reputation management for aesthetic surgeons, we can effectively monitor, manage, and enhance your online presence. Their team understands the nuances of different platforms and employs strategic techniques to build and maintain a positive reputation across multiple platforms. We offer tailored solutions that align with your specific goals and industry requirements. By partnering with Logan Pence & MD Internet Marketing, you can benefit from their proven track record, attention to detail, and commitment to delivering measurable results, ensuring your online reputation is in capable hands.

Reputation management plays a vital role in the overall success and growth of an aesthetic practice. A positive online reputation instills trust and credibility, attracting new patients and differentiating the surgeons from competitors. Happy patients are more likely to leave positive reviews and referrals, further enhancing the practice's overall reputation. A strong reputation fosters loyalty, encouraging repeat business and long-term relationships. It also leads to increased visibility and brand recognition, expanding the practice's reach. By actively managing their reputation, practices can cultivate a positive image, build strong relationships with their audience, and ultimately drive business growth and success.

MD Internet Marketing employs a specific protocol to address and mitigate negative online reviews. We begin by conducting a thorough analysis of the review and the situation surrounding the experience described by the user. After an assessment, a recommendation is made that includes a tailored response plan that includes drafting professional and empathetic responses. We guide businesses on the appropriate platforms and channels to address the negative review. Additionally, MD Internet Marketing advises on proactive steps to prevent similar issues in the future. By effectively addressing negative reviews, we aim to resolve customer concerns, showcase exceptional customer service, and maintain a positive brand image for the practice. For more detailed information on their strategies, you can visit their website at

We utilize various techniques and tools to enhance a business's online rating and review visibility. Firstly, we employ reputation management strategies to monitor and respond to customer reviews promptly, ensuring a positive online presence. Additionally, we employ an Omni-channel marketing strategy to improve a business's visibility online, making it easier for potential customers to find your practice and see other patients positive experiences. MD Internet Marketing will also leverage social media platforms and software to increase a business's exposure and encourage customers to leave reviews. By implementing these strategies and utilizing cutting-edge tools, MD Internet Marketing helps plastic surgeons boost their online ratings and reviews, ultimately enhancing their overall reputation and credibility.

Absolutely, we work with aesthetic plastic surgeons with over hundreds of 5-star reviews and stellar online reputations. We have a proven track record of executing successful reputation management campaigns for our plastic surgeons clients. By actively monitoring and responding to customer reviews, we help doctors maintain a positive online image and address any concerns or negative feedback promptly. Through our strategic approach, MD Internet Marketing has assisted numerous plastic surgeons in enhancing their online reputation, building trust among their target audience, and ultimately boosting their overall brand perception. Our expertise in reputation management enables doctors to establish a strong and positive online presence and position the practice to be a leader in their region. Check out some of these examples from Dr. Ravi and Dr. Vitenas.

MD Internet Marketing understands the importance of staying up-to-date with the latest trends and best practices in online review management to provide the best service to our clients. We actively engage in ongoing research and analysis of industry trends, attend conferences and industry specific webinars. This allows us to stay abreast of the evolving landscape and identify emerging strategies for effective review management. We also main strong partnerships and collaborations with industry experts and thought leaders. We leverage advanced analytical tools and monitoring platforms to gather data and track key performance metrics related to online reviews. This data-driven approach enables them to identify patterns, assess client needs, and make data-backed recommendations for continuous improvement. By combining research, collaboration, and data-driven insights, MD Internet Marketing ensures that their clients benefit from the latest trends and best practices in online review management, allowing them to optimize their online reputation and strengthen their customer relationships.

Practices can effectively monitor and track their online reputation by leveraging technology. By using software, practices can actively monitor and track their online reputation, allowing them to identify trends, address issues promptly, and make informed decisions to maintain a positive online image. This aspect of our mar-tech stack employs advanced technologies and algorithms to monitor online mentions, reviews, and sentiment analysis, providing detailed reports, actionable insights, report cards, and 24/7 monitoring on dozens of websites.


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